Privacy statement for website users

This statement aims to inform you in a clear and transparent manner about how we process your personal data through your use of the website. By "personal data", we mean any information that makes it possible to identify you directly or indirectly. The "processing" of your personal data covers all processing or a set of operations relating to your personal data such as but not limited to the collection, storage, use, update or deletion. This statement particularly concerns the processing of your personal data that we collect through various forms on our website. We also collect data through the use of cookies and similar technologies. If you wish to have more information about this use, we invite you to consult our Statement on the Use of Cookies.

1. Who are we?

We are Capital home N.V. We are responsible for the processing as described below. In this capacity, we take the Belgian and European legislation into account concerning the protection of personal data and privacy (hereinafter "Privacy Legislation") seriously.

2. Why, and on what legal basis do we process your personal data?

We process your personal data for the following purposes and on the following legal basis:

Objective:

Processing your request to be contacted, for example, regarding our projects
Processing your request to be contacted for our newsletter

Legal basis:

Your permission, expressed by submitting your request

We process the data, primarily your contact data, which you share with us by using these forms only to be able to respond to your requests. We clarify the information that you must fill in to process your request in each of our forms. You are therefore free to share your information with us or not if it is not indicated as mandatory.

3. With whom do we share your personal data?

Generally, we try to avoid transferring your personal data to third parties. We therefore only transfer your personal data to third parties if it is necessary in order to meet your requests. When we transfer your personal data to a third-party processor, we limit the access of this third-party to the data that they need to fulfil their mission. Also, we require each of our processors to respect the General Data Protection Regulation (GDPR) at all times. We also make sure that the necessary measures are taken (ex. by imposing certain contractual obligations) to ensure an adequate level of protection of your personal data when our subcontractor processes your data in a country that does not have the same level of protection as in the European Union.

4. How long do we keep your personal data?

We do not store your personal data for longer than necessary for the purposes for which we collect your personal data, to the extent that no legal obligation obliges us to keep your data longer.

5. What are your rights and how can you exercise them?

In accordance with the General Data Protection Regulation (GDPR), and on the condition that your request meets the legal requirements, you can always ask us:

to confirm that we process your personal data and to obtain a copy of all personal data we process about you ("right of access").
to correct your personal data in case of incorrect or incomplete data ("right to rectification")
to delete your personal data ("right to be forgotten")
to limit the processing of your personal data ("right to restriction of processing")
to stop processing your personal data ("right to object") in case we process your personal data for prospecting purposes
to obtain your personal data in a structured, commonly used machine-readable file format for your own use or to transfer it to another controller ("right to data portability")

6. Where can you go with your complaints?

You can submit all your complaints about the way we handle your personal data to us:
By email: info@capitalhome.be

You can also always address your complaints to the Belgian Data Protection Authority

7. Note about children

This website and the services offered on it are not designed for persons under the age of 16.